Privacy Policy
Last updated: March 2026
1. Information We Collect
- Phone number: Required for authentication via OTP.
- Name and email: Optionally provided for your profile.
- Booking details: Pickup/dropoff locations, travel dates, and preferences.
- Usage data: Pages visited, features used, to improve our services.
2. How We Use Your Information
- To process and manage your bookings.
- To authenticate your account via OTP.
- To send booking confirmations and updates.
- To improve our services and customer experience.
- To comply with legal obligations.
3. Information Sharing
We do not sell your personal information. We share your data only with:
- Assigned drivers, to facilitate your pickup.
- Payment processors, when processing payments.
- Legal authorities, when required by law.
4. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
5. Security
We implement industry-standard security measures including HTTPS encryption, JWT-based authentication, and secure password hashing to protect your data.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and data.
- Opt out of marketing communications.
7. Cookies
MonileGo uses minimal cookies necessary for session management and authentication. We do not use tracking cookies for advertising purposes.
8. Contact
For privacy-related inquiries, contact us at privacy@monilego.com or via WhatsApp.